Help Center
You will find a wealth of information and resources to help you shop with confidence. We have organized our content into easy-to-navigate categories, so you can quickly find the answers you are looking for. Whether you have questions about our products, our shipping and delivery policies, our payment options, or anything else, we've got you covered. Our FAQs section is divided into topics such as:
Account Management
Can I place order without registration?
No, account registration is required to place your order and to enjoy other benefits, sign up here
Order Management
Is there a minimum order / purchase amount?
None, there is no minimum order / purchase.
Payment Management
Is there an extra charge not shown on the platform?
None, no hidden charges. The amount indicated in the billing notification represents the total amount.
Shipping and Delivery
How much is the delivery fee?
Doorstep Delivery
Fee starts at P95.00 Additional amount will be charged depending on the distance of the shipping address you specified.
Store Pickup
Free of Charge
Returns and Refund
How can I Return / Exchange / Refund my Order?
Sustainable Development Goals (SDGs)
What is sustainable development goals?
They are a call to action to end poverty and inequality, protect the planet, and ensure that all people enjoy health, justice and prosperity. It is critical that no one is left behind.